Gilbert and Mesa Auto Repair

5
Gilbert

Kelly's always has shown great customer service and we will continue to use them in the future for our car repair needs.

5
Gilbert

Great Service.

5
Mesa

5
Gilbert

these guys are always professional, honest, and do good work. I trust them with my vehicles

5
Mesa

Fast, friendly, honest and reliable service. Jeff goes above and beyond to provide top notch customer service. I can't say enough good things about Kelly Automotive. They have earned my business for life!!! A+++

5
Gilbert

I was helped by Dan at the service desk and technician was Chris.. I have a very positive experience right from the time I walked into the office. Dan walked me thru the process and Chris helped me with the fix. The quote was less than the competition and the final charge was even less when they realized that the actual parts were less costly. Chris even fixed the splash pad at no cost. I am very pleased by the quality of the service . I would highly recommend Kelly automotive.

5
Mesa

We are always treated with kindness and respect. It is like going to visit an old friend. Their work is impeccable! We have TRUSTED Kelly's for many years. Thank You!

5
Mesa

My wife recently received a $4,623.12 repair estimate from a Lexus Dealership for new motor mounts, transmission mount, new high pressure fuel pump gaskets, etc. Some of the estimated repair items were questionable. Fortunately, I was referred to Jeff Giljum of Kelly Automotive by a mutual good friend that runs an Automotive Body Shop. I called Jeff and was able to set a day and time immediately to bring our Lexus 460 LS in for an inspection for the supposed needed repair items. The Kelly Automotive inspection ultimately concurred that we needed new motor mounts and transmission mount. Thus, we took our Lexus back to Kelly Automotive for the needed repairs, which were completed in 2 days. Also, Jeff informed me that Kelly Automotive was able to do the needed repairs in less time than originally estimated. Thus, our final repair cost was $750 less than the original estimate. That was a nice surprise. Overall, Jeff's is a very personable young man with a very high standard of communication, service, professionalism and positive attitude that are considered to be far superior to a typical experience with many other automotive repair companies. Especially when dealing with a Car Dealership Service Department (that are notorious for excessively high labor costs along with overcharging for additional items that don't always need to be repaired and/or replaced). It should be noted that the location of this Kelly Automotive business is not the most convenient in proximity for us. However, we are more than happy to go a little further distance wise when you find an establishment that is willing and able to provide a higher and superior level of service. Thank you!

5
Mesa

I had a very unusual problem and they thoroughly worked to try and figure out how to remedy the issue. They kept me informed of the situation and all my possible options.

5
Mesa

extremely friendly and swift responses. They will be my go-to for future needs.

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